Coaching

General

• What is the difference between the Monthly and Annual Workshop Access Plan?
• How do I sign up for a coaching membership?

Strong Customer Authentication

• I have a coaching membership, but I got an email to authenticate my payment. Is this real?
• How do I know if my bank requires Strong Customer Authentication?
• I was buying a coaching membership on IFundWomen and a notice came up that my payment failed due to authentication. What should I do?
• I bought a coaching membership on IFundWomen, but my membership says “cancelled” in the My Coaching Dashboard. What should I do?
• I was buying a coaching membership on IFundWomen and a notice came up to authenticate my purchase. What should I do?
• What is Strong Customer Authentication?

Booking a Private

• I'm not sure which coaching plan is right for me, who can I talk to?
• Can I dial into Zoom using my phone?
• Do I need to turn on my video for Zoom coaching calls?
• Do I need to use Zoom for my coaching call?
• How do I book a private coaching session?

Managing Your Subscription

• I didn’t use my coaching calls this month, can I get a refund?
• How long do I have to use my 2 monthly coaching calls?
• Can my unused coaching calls roll over to the next month?
• Is my coaching membership a one time payment?
• When will I be charged for my coaching membership?
• I emailed someone on the IFundWomen team to cancel my membership, but I still got charged.

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Signing Up for a Workshop

• How can I RSVP for an IFundWomen workshop?

Workshops

• How do I access the IFundWomen Workshop Library for live replays and documents?